We are committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy and Terms of Use outline how we collect, use, disclose, and protect your information when you visit our website or use our services. By using our website, you agree to the terms described below.

Personal Information We Collect

We collect personal information directly from you when you:

• Book an appointment

• Contact us via form, phone, or email

• Subscribe to receive updates or promotions

Types of information we collect may include:

• Name

• Email address

• Phone number

• Address (for mobile service delivery)

• Relevant health or wellness details required for treatment

How We Use Your Information

We use your information to:

• Schedule and confirm massage therapy appointments

• Communicate important information about your booking

• Respond to inquiries

• Send occasional updates or wellness offers (only with consent)

• Improve our website and customer service

We do not sell or rent your personal data to third parties.

Payment Information

All payments are processed securely through third-party platforms. Synergy Mobile Massage does not store your payment details.

Cookies and Analytics

Our website may use cookies or similar technologies to enhance your experience and gather data about site traffic (e.g., Google Analytics). You may disable cookies in your browser settings.

Sharing Your Information

We may share your information with trusted service providers (e.g., booking software, payment processors) only as necessary to deliver services. These providers are required to maintain the confidentiality of your data

Your Rights

Under Alberta’s Personal Information Protection Act (PIPA), you have the right to:

• Access your personal data

• Request corrections to your information

• Withdraw consent at any time (subject to legal or contractual restrictions)

To make such a request, please contact us at info@synergymobilemassage.com

Use of Services

Synergy Mobile Massage services are delivered by a licensed Registered Massage Therapist. While massage therapy is therapeutic, it is not a substitute for medical treatment. Clients must disclose relevant health conditions before treatment.

Accessibility

We strive to ensure our website is accessible to all users. If you encounter any difficulties accessing content or booking a service, please contact us and we will do our best to assist you.

Email Communications & CASL Compliance

We comply with Canada’s Anti-Spam Legislation (CASL). You will only receive marketing emails if you have given express consent. You can unsubscribe at any time using the link provided in our emails.

Updates to This Policy

We may update this Privacy Policy and Terms of Use from time to time. The most recent version will always be available on our website.

Contact Us

If you have questions about this policy or your personal information, please contact:

Synergy Mobile Massage
403-612-7508
info@synergymobilemassage.com